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A. Once we receive your order, each order usually ships within 2-3 business days. Candles and favors ship within 5 business days. Orders placed on the weekends will be processed on the next business day.

Q. Do we ship outside the US?

A. We are sorry at this time LBB does not ship outside of the USA. We only ship to 48 USA states. HI and AK are not included

Q. Can I return a personalized T-shirt?

A. All personalized gifts are final. To be on the safe side, always remember that most t-shirts tend to run on the smaller side. Therefore, we recommend that you order one size larger than your typical size.

Customer Care?

LBB prides itself on excellent customer service and product quality. Each item is hand inspected for quality prior to being shipped to you.

For the FASTEST processing time and most ACCURACY, place orders on-line at your LBB websites.

No Minimums!

LBB does not require a minimum order, unless you order any of our favors. Favors are ordered in quantities of 12+ We are sorry NO exception to the rule.

All standard personalization is included in your price - there are no additional fees!

If you are unsure about a product's look, weight or quality please feel free to order one without personalization to review prior to placing a large order. Or better yet, order a sample from your LBB store at 20% off with your consultant discount once you log in or from your LBB Consultant retail store and earn the 20% or higher commission you are at and full sales volume.

Q. How are the Personalized Gift Items Shipped?

A. LBB uses UPS Standard Ground or 3 day air or 2 day air or Overnight. Customers will be able to choose their shipping method in the shopping cart The shipping rates will be calculated by the weight of each item added to the cart.

What is La Bella Baskets return policy?

We stand behind our products and are proud to offer a 100% satisfaction guarantee on any defective or damaged merchandise. Our guarantee includes exchanges only. No refunds are available on personalized items. Items without personalization may incur a restocking fee. Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 7 business days of delivery date. No exceptions.

Please keep in mind, PERSONALIZED merchandise CANNOT BE RETURNED OR EXCHANGED. Dated items cannot be returned or exchanged for any reason after event date, regardless if they are defective or damaged, as LBB cannot be responsible for the use of the merchandise.

Any defective or damaged merchandise you wish to exchange must have a LBB issued RA NUMBER before returning. Please email customgifts@labellabaskets.com

All personalized Gifts questions please direct to Debra Taylor - LBB Custom Gifts Coordinator at customgifts@labellabaskets.com. Hours of operation: Available between the hours of 9 a.m. to 5 p.m. Eastern Standard Time. Please allow up to 24 hours for response.

Tips to grow a large gift business

Although it is not required for you to purchase from your store, Your business will grow and flourish more quickly if you personally see the gifts.

Therefore we recommend that you login to your back office since you are a La Bella Baskets savers club member and purchase a personalized gift from your store. As a member, you will automatically receive 20% off the entire store(s).

By purchasing a gift from your back office you will be able to:

SAVE money

SHARE your money saving stories and your experience about the gifts with others.

note:

All New Consultants:

If you are racing for the All Stars bonus, we recommend NOT to login to your back office to purchase a gift. Simply visit your personal online store to make a purchase. This way the gift order(s) will go into your sales volume.

If you're a Sr. Gift Director and above:

Your commission is 22% and over. Therefore we recommend NOT to login to your back to get 20% off the entire gifts. Simply visit your personal online store so you can receive the higher commission.

We also recommend:

When a gift is needed, always buy only from your online store so you can display the gifts in your home. This way your friends/family can see the gifts that you carry.

Always let everyone know that you are proud gift owner and you carry 1,000 gifts! (then simply share about the gifts and the LBB Savers). Everyone sends gifts and they will absolutely love the personalized gifts!

By purchasing a gift, you will also be able to: